It takes a Flywheel to fly: Kickstarting and keeping the A/B testing momentum

https://www.microsoft.com/en-us/research/group/experimentation-platform-exp/articles/it-takes-a-flywheel-to-fly-kickstarting-and-keeping-the-a-b-testing-momentum/

In this article, we present the A/B Testing Flywheel – a tool for implementing and growing a successful A/B testing program. Our flywheel focuses on navigating the value-investment cycle which supports and motivates the continued funding required to scale up an A/B testing program.

We developed the A/B Testing Flywheel based on our experience and learnings from introducing and embedding A/B testing in over two dozen product teams at Microsoft (where Aleksander & Benjamin work), Outreach (Pavel), and Booking.com (Lukas).

Running the first A/B test. The analysis of our data shows that the growth of A/B testing program often starts with a single team trying out A/B testing in one specific scenario, such as the signup flow on a website, or ranking optimization in a shopping app. In this initial stage, A/B tests need to be chosen wisely. Why? Well, initial success may quickly propel the A/B testing program forward, while failure may stop the program in its tracks before it had a chance to get going.

We found the following factors to be important when selecting initial A/B tests: High value potential, Simple to execute, Easy to measure.

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